NEW PATIENTS INFORMATION
Welcome To Chiropractic On Winston!
We have detailed our process below, sharing several steps that you need to take to ensure that you are prepared for your first appointment with us.
OUR TEAM WELCOMES YOU!
OUR STEP BY STEP PROCESS:
1. Book An Appointment
2. Fill Out The New Patient Forms
When you Book Online, you'll automatically receive a link to fill out the new Patent Form online.
Or
You can DOWNLOAD THE NEW PATIENT FORM HERE and print this out to bring with you when you come in for your appointment.
Alternatively, we can provide this form to you to fill in on arrival if this is easier for you.
3. Provide Your Health Insurance Information
If Applicable
4. Attend Your Initial Consultation & Assessment
Visit our clinic for your appointment
5. Receive a Personalised Treatment Plan
Our practitioners will provide a recommended and personalised treatment plan for you
6. Consent To Treatment
We'll ask you to sign off on our Consent To Treatment form
7. Make Payment
Or claim via your health insurance and pay any relevant gap fee
8. Schedule Your Follow Up Appointments
Book in your future appointments to align with your treatment plan
9. Follow Any Provided Home Care Instructions
There may be some helpful suggestions from our practitioners for things you can do at home to help with your condition and achieve better treatment outcomes
We Also Offer Registrations On Our Waitlist, Please Click Here
STEP BY STEP PROCESS - SEE MORE DETAILED INFORMATION
Book an Appointment
We provide the convenient option for you to book an appointment online through our website or by calling our clinic directly.
Specify the Type of Service you are looking for: You should always specify if you’re looking for general chiropractic care, pregnancy or paediatric care, or have a specific issue like back pain or scoliosis just to name a few.
Complete New Patient Forms
Health History Form: This is essential for understanding your current health status and medical background.
It typically includes:
Personal details
(name, contact information, date of birth)
Details of the primary issue
(e.g., back pain, neck pain, headaches)
Medical history
(previous surgeries, injuries, or chronic conditions)
Current medications and treatments
Lifestyle factors
(e.g., exercise, work habits, posture)
Allergies, if any
Consent Forms: You may also need to sign a consent form, acknowledging that you understand the chiropractic treatments and agree to receive care.
Health Insurance Information
(If Applicable)
Health Insurance:
You should provide your health insurance details (if you have cover) and check if your policy includes chiropractic care.
Medicare or Private Health:
You may be able to use Medicare or private health funds for chiropractic services, depending on your cover.
Initial Consultation and Assessment
Detailed Health Review:
During the first visit, we will review your health history and the information provided in the forms.
Physical Examination: This may involve:
Postural analysis
Range of motion tests
Neurological and orthopaedic tests
Palpation of the spine and joints
Diagnostic Tests:
Depending on the issue, your chiropractor may request additional tests like X-rays or MRIs to get a clearer view of any problems.
Treatment Plan
Discussion of Findings:
Your chiropractor will explain their findings and the root cause of any issues.
Personalised Treatment Plan:
Based on the diagnosis, your chiropractor will create a tailored treatment plan. This may include:
Chiropractic adjustments
Soft tissue therapy
Exercises or stretches for home care
Lifestyle or ergonomic advice
Frequency of Visits:
Your chiropractor will outline how many sessions you may need for optimal results, which could range from a single visit to frequent and ongoing care.
Consent for Treatment
Before proceeding with any treatments, your chiropractor will explain the nature of the adjustments and other therapies, and you will need to provide informed consent.
Payment and Insurance Processing
Payment Options:
After the appointment, your will need to pay for the services you've received. You can choose from various payment methods, such as credit cards, cash or claiming your private health insurance (you may still need to cover any gap payment depending on your level of cover and the treatments you've received. If you are unsure, it's best to contact your health insurance fund first).
Health Fund Rebates:
If you have private health insurance, you are able to claim rebates immediately through the clinic via our swipe and pay electronic claiming systems with tyro.
Follow-Up Care & Ongoing Support
Scheduled Follow-Up Appointments:
Based on your chiropractor’s recommendations, you may be asked to schedule follow-up visits for ongoing treatment.
Home Care Instructions:
We may provide you with exercises or lifestyle tips to help support your recovery between our appointments.
We Look Forward To Getting Started On Your Journey To Better Health & Wellbeing!
