NEW PATIENTS INFORMATION

We Also Offer Registrations On Our Waitlist, Please Click Here

Book an Appointment

Online Booking or Phone Call:

We provide the convenient option for you to book an appointment online through our website or by calling our clinic directly.

Specify the Type of Service you are looking for: You should always specify if you’re looking for general chiropractic care, pregnancy or paediatric care, or have a specific issue like back pain or scoliosis just to name a few.

Complete New Patient Forms

Health History Form: This is essential for understanding your current health status and medical background.

It typically includes:

Personal details

(name, contact information, date of birth)

Details of the primary issue

(e.g., back pain, neck pain, headaches)

Medical history

(previous surgeries, injuries, or chronic conditions)

Current medications and treatments

Lifestyle factors

(e.g., exercise, work habits, posture)

Allergies, if any

Consent Forms: You may also need to sign a consent form, acknowledging that you understand the chiropractic treatments and agree to receive care.

Health Insurance Information

(If Applicable)

Health Insurance:

You should provide your health insurance details (if you have cover) and check if your policy includes chiropractic care.

Medicare or Private Health:

You may be able to use Medicare or private health funds for chiropractic services, depending on your cover.

Initial Consultation and Assessment

Detailed Health Review:

During the first visit, we will review your health history and the information provided in the forms.

Physical Examination: This may involve:

Postural analysis

Range of motion tests

Neurological and orthopaedic tests

Palpation of the spine and joints

Diagnostic Tests:

Depending on the issue, your chiropractor may request additional tests like X-rays or MRIs to get a clearer view of any problems.

Treatment Plan

Discussion of Findings:

Your chiropractor will explain their findings and the root cause of any issues.

Personalised Treatment Plan:

Based on the diagnosis, your chiropractor will create a tailored treatment plan. This may include:

Chiropractic adjustments

Soft tissue therapy

Exercises or stretches for home care

Lifestyle or ergonomic advice

Frequency of Visits:

Your chiropractor will outline how many sessions you may need for optimal results, which could range from a single visit to frequent and ongoing care.

Consent for Treatment

Before proceeding with any treatments, your chiropractor will explain the nature of the adjustments and other therapies, and you will need to provide informed consent.

Payment and Insurance Processing

Payment Options:

After the appointment, your will need to pay for the services you've received. You can choose from various payment methods, such as credit cards, cash or claiming your private health insurance (you may still need to cover any gap payment depending on your level of cover and the treatments you've received. If you are unsure, it's best to contact your health insurance fund first).

Health Fund Rebates:

If you have private health insurance, you are able to claim rebates immediately through the clinic via our swipe and pay electronic claiming systems with tyro.

Follow-Up Care & Ongoing Support

Scheduled Follow-Up Appointments:

Based on your chiropractor’s recommendations, you may be asked to schedule follow-up visits for ongoing treatment.

Home Care Instructions:

We may provide you with exercises or lifestyle tips to help support your recovery between our appointments.